Shipping & Returns

Shipping Information

• Orders are processed within 2 business days. Orders placed before 2 p.m. ET are typically shipped on the same day. Please note that we do not ship orders on weekends or holidays. Order shipments may also be delayed due to severe weather conditions.
• We only ship within the United States
• With standard shipping by USPS/UPS, please allow 3 to 10 business days for delivery once order is shipped.
• With express shipping, please allow 2 to 3 business days for delivery once order is shipped.

Returns

We want you to be 100% satisfied with your purchase. We will accept returns on all unopened stock items within 30 days of purchase (minus any shipping charges).

 

Here are some important guidelines regarding our return policy:

• All items must be returned to our warehouse within 30 days of purchase. and must be in new condition and in their original packaging. Shipping fees are the responsibility of the customer.
• All items require an authorization, which can be obtained by emailing us at info@simulinen.com or calling us at (973) 684-6688.
• Please do not send back your product before you have received an authorization.
• Please note, we do not accept returns on any custom printed items unless there is a manufacturer’s defect.

Shipping Address for Returns: 

SimuLinen

Attn: Returns

428 Sand Shore Rd

Unit #1

Hackettstown, NJ 07840